The Things People Actually Ask
If yours is not here, call (754) 233-0586 on a weekday and a person will answer it.
Do I have to go to an office?
No. The whole evaluation happens online, so there is nothing to travel to and no waiting room. Most people find that easier than arranging to be somewhere at a set time.
How long does it take?
Usually within two business days of your submission. A request that arrives on a Friday afternoon is evaluated the following week, which is why we say two business days rather than 48 hours.
If the doctor needs to ask you something, it depends on how quickly you answer.
What does it cost?
$119, paid once, by card, at the time you request your evaluation. There is no subscription and no second charge. The eligibility check before it is free and asks for no payment details.
Will I definitely get a permit?
No, and anybody who promises you one is not worth trusting. The doctor evaluates whether your condition meets Florida’s criteria, and your county decides whether to issue the permit.
The free eligibility check exists to tell you before you pay when the criteria clearly do not fit.
What if the doctor does not certify me?
You receive a written explanation of why, and what your options are. The fee is not refunded, because the evaluation was performed. That is the standard medical model: you pay for the doctor’s time and judgment, not for a particular answer.
The doctors are paid the same either way, which is why the answer means something.
Do I need medical records?
No. They help, and if you have anything from the last twelve months you can attach it. If it would be useful, we can write to your own doctor’s office and request them on your behalf.
Nobody is turned away for not having records.
Do I have to be in Florida?
Yes, physically, at the time of your evaluation. Florida law requires it, and it holds for a case review as much as for a live visit. If you live elsewhere, tell us which state and we will write when we open there.
Can I do this for my mother or my husband?
Yes, and most people do. How that works. The permit is theirs, so their details go on the form, but everything is sent to you.
Is my information safe?
Your medical information lives in a HIPAA-covered electronic health record. Our emails never contain it: they contain a link, and opening it means confirming your last name, date of birth and ZIP code.
The eligibility check saves nothing until you give us a name and email at the end.
Do you accept insurance or Medicare?
No. We do not accept insurance or Medicare. It is one fee, paid once, by debit or credit card.
How do I get the placard once I have the form?
Take the completed form and your Florida ID to your county tax collector. A permanent permit is free; a temporary one costs $15. Counties differ on whether they accept an application by post, by email or only in person, so one phone call to them is worth making. What your county needs.
My permit is expiring. Do I need a new form?
Yes. Florida requires a new medical certification at each renewal of a permanent permit, which is every four years on your birthday. How renewal works.
Are you a government agency?
No, and we are not affiliated with one. Florida issues permits through your county tax collector. We complete the medical certification that your county requires before it will.
What if I change my mind?
Before you submit your request, nothing has happened that cannot be undone; the fee holds your place for 30 days and we send reminders. After the doctor has evaluated your case, the evaluation has been performed. The refund policy in full.
See If You Qualify
A few questions about your condition. Free, about two minutes, and it tells you before you pay anything.